Turnitin: Error: Student Cannot Submit Paper

Problem:

Student clicks the Submit tab or the upload icon in a Turnitin assignment and receives a User Agreement Window. The student cannot submit a paper.

Solution:

The first time a user uses Turnitin, they must agree to the User Agreement. Sometimes the "I Agree" button is not visible, especially on small screens. The user must zoom out to see the full User Agreement Window.

If the user, disagrees, the user cannot use the Turnitin product.


12/6/17 mm