Respondus LDB: Cursor jumps to the top of the page when typing an answer for an essay question

Problem:
When taking a test with Respondus Lockdown Browser, the cursor jumps around on the screen.


Solution:
This "scrolling to the top" issue is a known problem that began with OSX 10.10/Safari. The problem also occurs with OSX 10.11 (El Capitan). We hope Apple will address the problem and fix it in a future update.

Workaround
Use the "text editor full screen" button (if available in your LMS) for any exam questions that require you to enter text. By clicking on this button, a full screen window will open and you'll avoid the cursor scrolling to the top.
Creation date: 11/19/2015 9:22 AM     Updated: 10/9/2016 4:12 PM