Mark O'Sullivan Videos

Problem:

You have received a ticket from Mark O'Sullivan with a "bcove" Video Intro URL

Answer:


1. Takeover ticket.
2. Place ticket "On Hold."
3. Set due date for later date.
4. Return to ticket when the course has been made.


RK
Creation date: 12/3/2015 12:03 PM     Updated: 12/3/2015 1:44 PM