Citation Management Tool changes: end of RefWorks

Refworks will be replaced with free tools such as: Zotero and Mendeley


Dear Deans, Associate Deans, Chairs, Graduate Program Directors, Center and Institute Directors,

This email is to give you an early heads up that by May 26, 2017 the Library will cease to offer RefWorks, the campus-wide citation-management tool. For over a decade, RefWorks has been licensed by Healey Library, but the time has come to replace it with more sophisticated, cost-free citation management tools such as Zotero and Mendeley.

By the time that you receive this email, Healey Library Librarians will be ready and available to work closely with your faculty, students, and staff across your college and the campus, as many syllabi, assignments, and research projects require the use of RefWorks. Nearly 7,000 former and current users of RefWorks (853 accounts active this year and 275 active this month) will require assistance during this transition.

The Library is offering assistance during this transition as follows:

· Librarians already have workshops available in selecting a citation manager as well as training in both Zotero and Mendeley. These workshops are available to all faculty, staff, and students.
· Librarians have prepared online documentation to assist all community members in the transition from RefWorks. You will find in this link clear instructions on how to export your reference library from RefWorks into another citation manager. You will also find a comparison of different citation management programs to help your faculty, students, and you choose a new citation management platform to use.

We would like to ask for your help in sharing this message with your faculty and staff, particularly those who may have RefWorks built into their syllabi, assignments, and research projects. We will continue to support and provide access to RefWorks for the remainder of the academic year, so faculty are certainly welcome to continue to use it with their students up until we discontinue our subscription on May 26, 2017.

Please feel free to share any questions, concerns, comments, or feedback with me, and I encourage you to send your colleagues our way for guidance and assistance during this transition.

You and your faculty may contact our librarians at and may set up an appointment to meet with a librarian and review the available options for citation management programs.

Your support, indulgence, and feedback is welcome and appreciated

Daniel Ortiz-Zapata, D.A.
Dean of University Libraries, Archives, and Special Collections
University of Massachusetts Boston
100 Morrissey Boulevard Boston, MA 02125-3393
LAND 617-287-5916 FAX 617-287-5950 MOBILE 617-438-5971
Creation date: 11/23/2016 7:13 PM ()      Updated: 11/23/2016 7:15 PM ()