Auth043 Error "Authentication Failed; the authentication is stale"

Problem: Auth043 Error. This is an error in the upgraded VoiceThread LTI. The error appears when you click any VT link in Blackboard and then click the Launch button on the next screen.

Solution: Do not click the Launch button. Wait and the LTI will launch on its own.

On a MAC the error appears for faculty and demo students in Chrome and Safari. The error does not appear in Firefox.


EF 3/27/17
Creation date: 3/27/2017 4:00 PM     Updated: 3/27/2017 4:03 PM
Files
auth043.jpg
Do not click Launch.jpg