Getting Help for Faculty

Getting Help:

1. Click the Help Tab at the right of your Blackboard window.
2. View Context Sensitive Help. or
3. Click Contact 24/7 Support Support Home Page When you select 24/7 support, you get to the Support Home page.

There you have three options. 1. Select one of the support options at the top. 2. Search for an answer. 3. View the Popular Questions.

Please refer the attached Job aid for detailed screen shots explaining Getting Help for Faculty in Blackboard Collaborate Ultra.

Creation date: 4/21/2017 4:47 PM      Updated: 10/24/2017 12:52 PM